The cost of a removal in London depends on the size of your property, the volume of items being moved, the distance between addresses, access at each end (stairs, lifts, parking restrictions), and the day of the week. As a guide, our hourly rates start from £49/hour for a small van (studios and 1-bed flats), £79/hour for a medium van (2–3 bed properties), and £99/hour for a large Luton van (3–5 bed homes and long-distance moves).

All prices include fuel, Goods in Transit insurance, blankets, and standard moving equipment. Every quote we send is fully itemised, and for most home moves we can offer a fixed-price quote so you know the exact total before booking — no vague estimates, no last-minute surcharges.

Yes. Every 5HD move includes Goods in Transit insurance as standard, covering your belongings from the moment our team begins loading until everything is safely placed in your new home or office. This applies to local London moves and long-distance relocations across England equally.

We also carry Public Liability insurance for additional peace of mind. If you have particularly high-value items — antiques, fine art, expensive electronics, musical instruments — please let us know in advance so we can confirm coverage levels and apply any extra protective handling needed for the journey.

Yes. Our professional packing service uses high-quality, eco-friendly materials including double-walled boxes, bubble wrap, packing paper, mattress covers, and protective blankets for furniture and fragile items.

You can choose the level of help you want:

• Full pack — we pack the entire home the day before or on the morning of your move.
• Partial pack — we handle the awkward items (kitchen, glassware, electronics, artwork) and you do the rest.
• Materials only — we deliver boxes and supplies so you can pack at your own pace.

Wardrobe boxes, TV boxes, and specialist crates are available on request. Just mention what you need when you get in touch and we will build it into your quote.

Yes. We handle local moves across all London boroughs as well as long-distance relocations from London to anywhere in England — including Birmingham, Manchester, Bristol, Brighton, Leeds, Liverpool, Nottingham, and smaller towns and rural areas. Our secure vehicles, experienced drivers, and clear logistics planning mean office equipment, IT setups, and household furniture arrive on time and in the same condition they left.

Please note: we operate outward from London only. We do not take collections originating from outside London. If your current address is in London and you are heading anywhere in England, we have you covered end to end.

No — our team handles it for you. We dismantle wardrobes, beds, sofas, dining tables, shelving units, desks, and other bulky furniture before loading, then reassemble everything at your new address. This is included as standard with most of our house removals, so you do not need to find tools, allen keys, or the original assembly instructions.

If you have flat-pack furniture, items secured with specialist fittings, or particularly large pieces, please mention it when you book so we can bring the right tools and allow enough time in the schedule.

We recommend booking at least 1–2 weeks in advance, especially if you are moving on a Friday, weekend, or at the end of the month — these are our busiest slots. Booking early also gives you maximum flexibility on the time of day and crew size.

That said, we regularly handle same-week and same-day moves when our schedule allows, so it is always worth getting in touch even at short notice. Once your date is confirmed, we lock it in and begin building a tailored moving plan around your property, access, and timeline.

Yes — sustainability is built into how we work. We use optimised route planning to reduce fuel use and CO₂ emissions, reusable moving blankets and crates wherever possible instead of single-use materials, and recyclable cardboard for everything else. Our vehicles are maintained for fuel efficiency, and we consolidate journeys where it makes sense to cut empty miles.

None of this comes at the cost of quality. Your move is still fast, careful, and fully insured — just with a noticeably lower environmental footprint than a typical London removal.

It depends on the size of your home, the volume of belongings, distance between addresses, and access at both ends. As a rough guide:

• Studio or 1-bed flat: 2–4 hours
• 2-bed flat or small house: 4–6 hours
• 3-bed house: 6–8 hours
• 4–5 bed family home: a full day, occasionally spread over two

Access affects timings too — narrow staircases, lack of lift, parking restrictions, or long carrying distances all add time. We give you a realistic estimate as part of your quote, and our team works efficiently without ever rushing your belongings.